Last updated January 20, 2025
At Cookeville Lawn Care LLC, doing business as Cookeville Lawn Care (“we,” “us,” “our”), we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website (cookevillelawncare.com) and our services. By accessing or using our website and services, you agree to the terms and practices described in this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our website and services.
Information We Collect:
Personal Information: We may collect personally identifiable information, such as your name, email address, phone number, and physical address, when you voluntarily provide it to us, such as when you request a quote or schedule a lawn care service.
Website Usage Information: We may collect non-personal information, including your IP address, browser type, operating system, and website usage data through cookies and similar technologies. This information helps us improve our website’s functionality and user experience.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
How We Use Your Information:
Providing Services: We use the personal information you provide to deliver our lawn care services, including scheduling appointments, sending service confirmations, and processing payments.
Improving User Experience: Non-personal information, such as website usage data, is used to analyze trends, track user interactions, and enhance our website’s performance and content.
Communications: We may use your contact information to respond to your inquiries, provide customer support, and send you important service-related updates or promotional offers.
Third-Party Services:
We may utilize trusted third-party service providers to facilitate certain aspects of our business, such as payment processing or website analytics. These third parties have access to the information necessary to perform their services but are prohibited from using your information for other purposes.
Data Security:
We take reasonable measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Your Choices:
You have the right to access, update, and correct your personal information. You may also opt-out of receiving promotional communications from us at any time by following the unsubscribe instructions included in our emails or contacting us directly.
Children’s Privacy:
Our website and services are not directed to children under the age of 13. We do not knowingly collect or store personal information from children without parental consent. If you believe your child has provided personal information to us, please contact us, and we will promptly remove it.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time without prior notice. It is your responsibility to review this policy periodically for any changes. Your continued use of our website and services after any modifications constitute your acceptance of the revised Privacy Policy.
Contact Us:
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at info@cookevillelawncare.com.
Thank you for trusting Cookeville Lawn Care with your lawn care needs. Your privacy is essential to us, and we are committed to protecting your personal information while providing you with exceptional service.